Refund policy
Thank you for choosing BCURVED for your shapewear and beauty product needs. We value your satisfaction and strive to provide you with top-quality products and exceptional service. Please take a moment to review our refund policy, which outlines our commitment to fair and transparent refund procedures.
Returns and Refunds:
BCURVED offers a hassle-free return and refund process for eligible items within 30 days of purchase. To initiate a refund, please contact our customer support team.
Eligibility for Refunds:
To be eligible for a refund, items must meet the following criteria:
- Items must be in their original, unused condition.
- Items must be in their original packaging with all tags attached.
- The original package must be unaltered.
Return Shipping:
Return shipping costs are the responsibility of the buyer. We recommend using a trackable shipping method to ensure the safe return of your items.
Refund Processing:
Once we receive your returned items and inspect them, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase, or store credit.
Non-Refundable Items:
Please note that certain items are non-refundable, including:
- Beauty products that have been opened or used.
- Used items, which may be subject to a restocking fee.
Intimate Items:
Due to sanitary measures, intimate items such as REF 1016, thongs, or panty items cannot be exchanged or refunded. We prioritize your health and safety in this regard.
Fraud Prevention:
BCURVED takes fraud prevention seriously. We employ rigorous measures to detect and prevent fraudulent activity. Any attempt at fraudulent activity, including but not limited to:
- Providing false information.
- Filing false claims.
- Unauthorized use of payment methods.
Legal Consequences: BCURVED will take legal actions against individuals engaged in fraudulent activities, including reporting such activities to the appropriate authorities. Fraudulent claims not only harm our business but also impact our ability to provide quality service to all our customers.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs, if applicable.
Cancellations:
If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has not yet been shipped, we will process the cancellation and issue a full refund. If your order has already been shipped, please follow our return policy procedures.
Legal Compliance and Protection:
BCURVED operates in compliance with U.S. laws and regulations, with a focus on protecting the interests of our U.S. customers. Our refund policy is designed to adhere to U.S. consumer protection and e-commerce regulations.
Terms and Conditions:
Our terms and conditions may be modified or changed at any time. It is your responsibility to review these terms regularly for updates or changes that may affect your rights or obligations.
Legal Advice:
BCURVED strongly recommends consulting with legal counsel to ensure that your rights and interests are adequately protected when engaging in transactions with our store. By placing an order with BCURVED, you acknowledge and agree to our refund policy, including our zero-tolerance approach to fraudulent activities. We appreciate your trust in us and are
committed to providing a fair and transparent refund process.
If you have any questions or need further assistance regarding our refund policy, please contact
our friendly customer support team at bcurved@gmail.com
Thank you for choosing BCURVED. We look forward to serving you!